FAQ AND OUR POLICY
WHAT IS YOUR CANCELLATION POLICY?
WHERE CAN I GO WITH PONTOON BOAT?
You should stay in Intracoastal canals at all times. You can go North all the way up to Fort Lauderdale and South up to Brickell Key Downtown Miami. No Port of Miami access. Elliot Key and Nixon Sandbar (Key Biscayne) are as well out of the approved zone for our boat rental.
Please check our Route Map and suggested destinations Here
CAN I TAKE PONTOON BOAT OUT TO THE OCEAN?
NO, the boat can not be taken out on the ocean under any circumstances. Intracoastal only.
CAN I BRING FOOD AND DRINKS ON BOARD?
Yes, you can bring as much food and drinks as you wish. We provide a free cooler to store your beverages and snacks (please bring your own ice). If you bring alcoholic drinks, you must use plastic cups and the designated driver is prohibited from drinking. Drunk behavior will not be tolerated and no drugs of any kind are allowed on board!
Keep in mind: Alcohol is even more hazardous on the water than on land. The marine environment motion, vibration, engine noise, sun, wind and spray accelerates a drinker's impairment.
CAN I SMOKE ON BOARD?
NO. No open fire is allowed on board. No cigarettes, hookah, grills etc. Electronic cigarettes are fine. You can smoke at the Haulover Sandbar or on the islands. We will impose $350 fine for violating this rule.
WHAT DO I NEED TO DRIVE PONTOON BOAT?
To drive a boat yourself you need to be at least 25 years old, have a valid Driver's License and sufficient boating experience. If born ON or AFTER January 1st, 1988 you must also have a valid Florida Boaters Safety ID Card. You may obtain a FREE temporary card online at http://www.boatus.org/florida/
WHAT TIME SHOULD I ARRIVE FOR MY BOAT RENTAL?
Customer must be present at the dock at least 15 minutes before a scheduled trip, to allow enough time to complete necessary paperwork required for all boat rentals. Please be aware that the time will start at the scheduled time reserved. For example: if customer reserves a boat for 11 am - 5 pm, the time will start at 11 am. The boat should be back at 5 pm. If customer brings it back more than 15 minutes late, customer will be fined $100. We will not provide any refund if the boat is returned earlier.
HOW DOES YOUR SECURITY DEPOSIT WORK?
$500 damage deposit is required for each reservation without a captain. Upon both the dropping off and return, the boat will get inspected for damage. In case any damage occurs, the deposit will be applied toward the cost of the repairs. If the cost of damages exceeds the damage deposit, the renter is fully liable for the remainder of the costs.
If the boat is returned without any damages, the deposit is fully refunded. The most common damages in Miami area are propeller related, caused by operating in shallow waters. Following all instructions, operating carefully and maintaining safe distances as well as water depths will ensure a successful rental with no incidents.
ARE THERE ANY ADDITIONAL FEES EXCEPT FOR THE RENTAL FEE AND CAPTAIN'S FEE?
The rates do not include 7% Florida sales tax and gas. Gasoline surcharge is $10 per hour.
DO WE HAVE TO WEAR LIFE JACKETS?
For all Miami boat rentals, life jackets are provided and required to be on board. Kids 12 and younger must wear a life jacket at all times.
DO WE NEED NAUTICAL CHARTS?
Our boats are equipped with marine GPS with charts. We also recommend downloading a Free Navionics Boating App on your Smartphone for instant access to your location, routes and depth, as well as Know Wake App to acquire local speed limit zones.
DO WE HAVE TO CLEAN THE BOAT BEFORE THE RETURN?
Yes! We highly encourage you to take care of the boat during the rental as if it is your own. Please return the boat in the same condition as you got it – gather all garbage in the garbage can and in case of any big mess, please clean it up! Otherwise we will have no choice but to impose a $40 cleaning fee. Thank you for your courtesy!
ARE PETS ALLOWED ON BOARD?
Only service animals can be present on boats. Emotional support animals are not allowed. Please be respectful of our policy.
If you still have a question about boat rentals in Miami, please call us and we will be happy to assist you!
All Miami boat rentals purchases are final and nonrefundable, except for severe weather conditions. In case of severe weather conditions your deposit can be refunded or your reservation may be rescheduled. Miami Party Boat Rentals reserve the right to cancel all reservations with or without notice due to bad weather (hurricane, rain, wind) or mechanical issues. Changes to your reservation may be permitted no later than 7 days before the date of the rental.
CORONA VIRUS UPDATE: IF YOUR FLIGHT WAS CANCELLED DUE TO CORONA VIRUS, UNFORTUNATELY WE ARE UNABLE TO PROVIDE REFUNDS, BUT WE CAN ISSUE A RAIN CHECK OR GIFT CERTIFICATE WITH NO EXPIRATION DATE!